Our Address

At vchn.shop, we believe in being open, accessible, and easy to reach. Whether you’re a customer with a question, a partner looking to collaborate, or a job applicant interested in working with us — we’re here and ready to help.

Below you’ll find our official address, contact information, and other ways to get in touch with our team. We encourage you to reach out with any questions, feedback, or inquiries.

Contact Details

  • General Inquiries & Customer Support:
    Email: contact@vchn.shop
    Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (Your Local Time Zone)
    Response Time: We aim to respond to all messages within 24–48 hours.
  • Partnership & Business Inquiries:
    Email: contact@vchn.shop
    (Please use subject line: “Partnership Inquiry – [Your Name or Business]”)
  • Job Applications:
    Email: contact@vchn.shop
    (Use subject line: “Job Application – [Position Name]” and include your resume or portfolio)
  • Returns & Exchanges:
    To initiate a return, please visit our Return Policy page for full instructions.
    Important: Returns should only be sent to the return address provided after your return request has been approved.

Connect With Us Online

You can also reach out or stay updated through our social platforms:

We frequently post updates about new arrivals, giveaways, customer highlights, and exclusive sales.

Frequently Asked Questions

Before reaching out, you may want to check our FAQ section — we’ve answered common questions about:

  • Order tracking
  • Shipping timelines
  • Return eligibility
  • Discount codes and promotions

Still can’t find the answer? We’re just an email away!

Visiting Us In Person

Currently, vchn.shop operates primarily as an online store. We do not have a physical retail storefront open to the public — but we plan to explore pop-up events, markets, or showrooms in the future. Follow us on social media or subscribe to our newsletter to be the first to know.

Legal & Compliance

For any legal, compliance, or press-related inquiries, please use the general email (contact@vchn.shop) and direct your message to the appropriate department. Our team will forward it to the relevant internal contact.

Let’s Stay Connected

We’re here to serve you. Whether it’s assistance with a purchase, a business opportunity, or just feedback about your experience — your message matters. The team at vchn.shop is committed to clear, timely, and respectful communication.

We look forward to hearing from you.

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